RS-121の修理と嬉しいお言葉~RS-121 repair and kind words
2024-02-19
こんばんは。
先日、弊社IKEDA Sound Labs.の製造元アイテイ工業にお客様からお問い合わせがありました。
Q. 長年愛用しているRS-121のアジマスが緩くなってしまっているのでどうにかなりませんか?
アイテイ工業ではヘッドシェルとコネクターとを水平を保ちながら密着固定させる、
これを弊社ではカシメると呼んでいるのですが、アジマス調整しないタイプの場合はこのカシメ調整をしています。
RS-121は密着固定のタイプなのでアジマスが緩むとなると再調整・・・要は再カシメをしなければいけないのですがこれがとても危険!
このカシメ作業はかなり繊細な調整が求められるため、調整を間違えるとリセプタクルピンを押してしまい使用不可能になってしまいます。
しかし、お客様が長くご愛顧されたものを直せてこそ企業ですし、なによりフィデリティーリサーチの製品といえばIKEDA Sound Labs.の
兄貴分でもありますので、幾つか調整方法を提案させていただき、弊社で再調整をさせていただきました。
ここまではお仕事のお話なのですが、ここから先が凄く嬉しいお話になります。
なんとお客様からその他のFRのヘッドシェルと並んでいる写真を送ってくださいました!
そしてそこにはこちらもアイテイ工業で新たに製造して販売させていただいた FR-S/3の止めネジが装着されている姿が!
私はホントに嬉しくてすぐにメールを返信、喜びの声を伝えるとともに写真をホームページに載せる許可をいただきました。
N.Hさんありがとうございます。
私達作り手はお客様が喜んでいる姿を夢見て、想像して、ものづくりに励んでおります。
だからどこまでいっても終わりのない道だと前IKEDA Sound Labs.取締役社長石山克昭が申しておりましたが
私も現在同じことを想いながらひとつひとつ作っております。
そのような中で直接届くお客様の声はホントに嬉しい!やる気も漲る!新しいチャレンジへのエネルギーになります!
フィデリティーリサーチの製品やIKEDA Sound Labs.の製品を愛していただいてる写真やお言葉、是非試聴会で直接でもいいですし
こちらのお問い合わせからでも嬉しいので、お時間あればご連絡ください。
またフィデリティーリサーチやIKEDA Sound Labs.のトーンアームやカートリッジのオーバーホールなども取り扱っております。
インナーリードを例えばリッツ線から銀線に交換や接点をロジウムから金めっきなどをお試しいただいてもまったく雰囲気がかわるのでオススメです。
是非なにかあればお問い合わせよりご連絡いただければ幸いです。
筆 IKEDA Sound Labs.ホームページ担当
Good evening.
The other day, we received an inquiry from a customer at IT Industries, the manufacturer of our company IKEDA Sound Labs.
Q. The azimuth of the RS-121, which I have been using for many years, has become loose. Is there anything I can do about it?
At IT Industries, we fix the head shell and connector in close contact while keeping them horizontal.
At our company, we call this crimping, and for types that do not have azimuth adjustment, we perform this crimping adjustment.
RS-121 is a tightly fixed type, so if the azimuth loosens, you have to readjust it...in other words, re-crimp it, which is very dangerous!
This caulking process requires very delicate adjustment, so if you make a mistake, the receptacle pin will be pushed and become unusable.
The other day, we received an inquiry from a customer at IT Industries, the manufacturer of our company IKEDA Sound Labs.
Q. The azimuth of the RS-121, which I have been using for many years, has become loose. Is there anything I can do about it?
At IT Industries, we fix the head shell and connector in close contact while keeping them horizontal.
At our company, we call this crimping, and for types that do not have azimuth adjustment, we perform this crimping adjustment.
RS-121 is a tightly fixed type, so if the azimuth loosens, you have to readjust it...in other words, re-crimp it, which is very dangerous!
This caulking process requires very delicate adjustment, so if you make a mistake, the receptacle pin will be pushed and become unusable.
However, we are a company if we can fix things that customers have used for a long time, and above all, Fidelity Research's products are IKEDA Sound Labs.
Since I am also a big brother, I suggested several adjustment methods and readjusted them at our company.
Since I am also a big brother, I suggested several adjustment methods and readjusted them at our company.
Up to this point, we've been talking about work, but from here on out, it's going to be a really exciting story.
A customer sent us a photo of it lined up with other FR headshells!
And there you can see the set screw of FR-S/3, which was also newly manufactured and sold by IT Industries, installed!
I was so happy that I immediately responded to the email, expressed my joy, and received permission to post the photos on my website.
Thank you N.H.
A customer sent us a photo of it lined up with other FR headshells!
And there you can see the set screw of FR-S/3, which was also newly manufactured and sold by IT Industries, installed!
I was so happy that I immediately responded to the email, expressed my joy, and received permission to post the photos on my website.
Thank you N.H.
We, the creators, work hard to create things by dreaming and imagining how our customers will be happy.
That's why the late Katsuaki Ishiyama, former president and director of IKEDA Sound Labs, said that no matter how far you go, the road never ends.
I am currently making each one with the same thought in mind.
I'm really happy to hear directly from customers like this! I'm also motivated! It will give you energy for new challenges!
That's why the late Katsuaki Ishiyama, former president and director of IKEDA Sound Labs, said that no matter how far you go, the road never ends.
I am currently making each one with the same thought in mind.
I'm really happy to hear directly from customers like this! I'm also motivated! It will give you energy for new challenges!
If you have photos or words of love for Fidelity Research products or IKEDA Sound Labs. products, please feel free to share them with us at the listening event.
We would be happy to hear from you, so please contact us if you have time.
We would be happy to hear from you, so please contact us if you have time.
We also handle tonearm and cartridge overhauls from Fidelity Research and IKEDA Sound Labs.
We recommend that you try exchanging the inner leads from litz wire to silver wire, or changing the contacts from rhodium to gold plating, as the atmosphere will completely change.
If you have any questions, please feel free to contact us.
Brush: IKEDA Sound Labs.Homepage charge
We recommend that you try exchanging the inner leads from litz wire to silver wire, or changing the contacts from rhodium to gold plating, as the atmosphere will completely change.
If you have any questions, please feel free to contact us.
Brush: IKEDA Sound Labs.Homepage charge